Linking an Existing Domain to Your Workfolio - General Steps

If you would like to point a domain that you registered elsewhere to your Workfolio website but you cannot find an article here created specifically for your registrar, these are the general steps you should follow to successfully point your domain:

  • Step 1: Edit your domain’s DNS settings.

  • Step 2: Add domain records in your settings in Workfolio so we know about your domain.

Step 1: Edit your domain’s DNS settings

Finding the domain manager

Once you are logged in to your registrar's administration portal, locate the domain manager. Most companies will have a page which displays the domain(s) you have purchased using their services that often looks like a table with domain names on the left and technical information on the right. There should be an “edit” button or link inline to allow you to access the settings for each domain. Click on this link or button, and then look for a link, button, or tab to manage DNS” settings or records.

DNS settings

You will need to edit two records for your domain (or create them if they don’t already exist):

  1. Create an "A" record for the root of your domain (yourdomain.com) or edit the “@” or “root”  record to point to:
    50.112.247.117

  2. Create a CNAME record (or edit the existing one) for  “www”  and point to your Workfolio subdomain:
    (yourusername).workfolio.com

Step 2: Add domain records inside Workfolio

In order for Workfolio to recognize your domain, you will need to tell Workfolio about it. Log in to Workfolio and follow these steps:

  1. Click on the menu button (top right) to reveal the settings drop-down menu

  2. Click on “Account

  3. Click on “Domains

  4. Click on “Add a domain you already own

  5. Type in your domain’s URL (without “http://”) eg: janedoe.com

  6. Click “Save

  7. Click on “Add a domain you already own” again

  8. Type in your domain’s URL (without “http://”) this time preceded by “www.” eg: www.janedoe.com

  9. Click “Save

Please note that your changes may take some time to propagate across the internet. It could take up to 24 hours for these changes to take effect, but typically you should be able to see your changes in a few hours. If you have any questions, feel free to reach out to us at (212) 659-7121 and we will be happy to assist you.


Note: We published an article detailing how to map domains purchased from GoDaddy to Workfolio as well as a video. Many registrars use similar interfaces, so you might be able to use these as guides as you go through this process.

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