Setting Up Your Mailbox in Outlook 2011 (for Mac)

Note: This walkthrough is for mailboxes only. You cannot set up an Outlook Mail account for forwarders. Please double-check which kind of account you set up before proceeding.

To set up a desktop Outlook account for your new mailbox, follow these steps:

  • Open Outlook on your computer
  • Click to the “Tools” tab in the top left-hand corner of your desktop and click on “Accounts” at the bottom of the menu


  • After clicking on "Accounts", click on the small "+" button on the bottom left-hand side of the dialogue box and select "Other Email"


  • Enter your email address for your mailbox (i.e. and your mailbox password in the password field.


Server Settings

  • After you type in your full email address and password, the box will expand to show you additional configuration options. 
  • In the “User name” field, enter the name of your mailbox as you want it to appear in Outlook (i.e. business email or Personal email)
  • Under “Type”, select "IMAP"
  • In the "Incoming server" field, enter
  • Make sure the box next to “Override default port” is selected
  • Check the box that says "Use SSL to connect (recommended)"
  • The number next to the incoming server field should be set to 993
  • Go the "Outgoing Mail Server (SMTP)" and enter and make sure the port field next to the “Outgoing Server” field is set to 465
  • Check the box that says “Override default port”
  • Check the box that says “Use SSL (recommended)
  • Make sure to uncheck the box that says "Always use password"
  • Click on the "Add Account" button
  • Click on the button that says "More Options..."



  • In the "More Options" menu, select "Use Incoming Server Info" from the menu for Authentication
  • Leave the "Unqualified Domain" field blank
  • Click on the "OK" button

Once you complete these steps your mailbox should have a green circle next to it, indicating that the server has been successfully connected.

From there, you should be all set! If you have any difficulty adding your mailbox to Outlook, or have any questions, please feel free to reach out to us directly at

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